Existing client support
For our existing clients, please follow the instructions below to register a ticket.
Critical or high priority
Please immediately call us on (858) 333-5820 to address your urgent issue,
Low to medium priority
Please call or use our gear icon system tray utility to find the technical support email address and our Support Request form.
The images below are examples of where to find our support utility.
Temporary remote support
For our risk assessment or non-managed clients, occasionally we will direct you to use an alternative remote support tool. Please click on the button below to download our support tool.
Important!
Please do not give out the remote ID displayed on the application interface if it does not have Outback Cyber Remote displayed in the title and the interface does not contain our logo.
See the example below to assist with verification.
